A lactation consultant meeting with a patient in a medical office room

In response, staff and medical staff specializing in perinatal care initiated the Lactation Consultant Program and worked on a plan to enhance infant feeding support and provide families with the resources they needed. 

"We found that most patients rely on hospital stays for their primary infant feeding education and support. We therefore needed to close the gap with patient expectations and improve our lactation support services," said Jillian Simon, the Program Lead and Registered Midwife, VCH. 

The program, the first of its kind in B.C., introduced a team of seven highly qualified registered midwives, also credentialed as International Board-Certified Lactation Consultants, to offer comprehensive lactation support.  

This is the first time a hospital lactation consultant program role has been staffed by Midwife International Board-Certified Lactation Consultants and is a creative way to both maximize human resources and take advantage of the experience midwives have both as maternity care providers and in supporting infant feeding. 

A lactation consultant talking with a patient in front of a poster with breastfeeding resources

The lactation consultant program is available to all MSP-insured patients at the hospital's birth centre, offering services from routine education to complex care planning.